Privacy Policy

Who we are

Our website address is https://raaremporium.com

RAAR Emporium use WooCommerce to display and sell our products and WordPress as a base for our website.

What we collect and store.

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.

Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional information like username and password. We’ll use this information for purposes, such as to:

Send you information about your account and order

Respond to your requests, including refunds and complaints

Process payments and prevent fraud

Set up your account for our store

Comply with any legal obligations we have, such as calculating taxes

Improve our store offerings

Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect it, and we are not legally required to keep it. For example, we will store order information for up to 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Note: You can remove or reject cookies using your browser or device, but in some case this may affect your ability to use our services.

We will also store comments or reviews, if you choose to leave them.

Members of our team have access to the information you provide us. For example both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent,

And

Customer information like your name, email address and billing and shipping information.

Our team members at RAAR Emporium have access to this information to help fulfill orders, process refunds and support you.

WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.

To process payments we use Square and Paypal.

We accept payments through Square. When processing payment, some of your data will be passed to Square, including information required to process or support the payment, such as the purchase total and billing information. For full details please see Square’s full policy on their site.

Details of Square privacy policies can be found through this external link – https://squareup.com/help/gb/en/article/3796 and the information they gather here – https://squareup.com/gb/legal/privacy-no-account

When we accept payments through PayPal they also will collect and handle some of your data. When processing payment, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. For full details please see PayPal’s full policy on their site. https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Comments and Embedded Content.

Our spam checking service is Akismet which collects information about visitors who comment on our site.The information we collect depends on how the users sets up Akismet for the site, but typically includes the commenter’s IP address, user agent, referrer and site URL (along with other information directly provided by the commenter such as their name, username, email address and the comment itself).

Articles on this site may include embedded content (e.g. videos, images, articles, etc). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain.

These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracking your interaction with embedded content of you have an account and are logged in to that website.

Analytics

We use Google Analytics to collect visitor information that you share with google like your IP address location, and we use WordPress Jetpack to collect information you share with WordPress and your location.

To request any information we hold of yours please go to our Data Access request page

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